Bissell Steam Mop, Steamer, Tile, Hard Wood Floor Cleaner, 1806, Sapphire Powerfresh Deluxe

Machine not steaming and incorrect plug, we wish to return this item but I see it has an american return address We are not prepared to pay postage to America it will be far too expensive. There should be an address in Australia to return it to and even then we should not have to pay postage as the machine is faulty

Es extremadamente fácil de usar y muy potente. Quita cualquier tipo de mancha, el cepillito le da un plus cañón para hacer limpieza a profundidad. No es nada cansado hacer el aseo y el vapor definitivamente ayuda a que quede muy limpio. Es sencillo remover la capa y lavarla. Lo único que veo es que quizá deja mucha humedad para pisos de madera aún en la opción menos intensa de limpieza.

Great customer services. We forgot to check the voltage difference between US and Singapore, product can not be used in Singapore. Seller has reached out promptly and followed up to ensure refund has been processed promptly. It’s a pity we cannot use the product, but the customer service is really good. Thank you.

I am loving this machine! I have vast amounts of ceramic tile covering nearly all the floor space in my house and it is physically too much for me to properly care for. It is January and the last time it was well moped was last March when I paid someone to come in and do it. Ive done damp mopping but its been way past that for a while. I looked at several of the steam floor cleaners and while I like to try the newer, cheaper brands often with success in this case based on reviews I went with the old guard and couldnt be happier. I made it less complicated and less likely to fail by excluding steamers that did multiple jobs by coming apart, etc. This kept the machine lighter and less likely to fail. My floors are now looking cleaner than when I spent more than the price of this machine to have them cleaned. I will grant I was only able to do a room at a time and some of the larger rooms in chunks, but it is done and with way less effort than regular mopping. No buckets to lug and spill back and forth, no worry about where to dump the dirty, soapy water, none! I listened to what I read in the comments and reviews 1) Spot clean first with the SpotBoost Brush then do the whole floor with the mop head (s) 2) Get extra mop covers so you dont just push dirty water around when it gets too wet 3) Wipe away the wet, dirty water when possible to keep the dirty water from re-drying and needing to be picked up with the full steam mop head. This goes especially when cleaning the grout so it doesnt settle back in. I do it during each part and I find it comes cleaner as left over dirt not picked up by the wet mop head doesnt dry back on. The wonders this did for the grout. Just hold it over the tough spots at first letting the steam break up the dirt (detached from the mop head) and alternate with brushing it. You can see the dirt liquefy or go into the water, thats when to get it with a towel. I did the towel dance as I steamed. I also hooked one up to a regular dust mop handle and pushed it. I did the kitchen first and it took about a week to get to the rest. As I expected the second round at the kitchen was mostly just running the steam mop over it with way less spot cleaning and grout scrubbing. Im expecting now that I spent a weekend steaming all the floors it should be much easier going forward now that the hard dirt is gone. I loved not using chemicals and did use distilled water. It was so easy, no mixing, no dumping, just pouring and going. For a really dirty tile floor first cleaning with lots of grout (13 x 12) I used about 4 or 5 400ml cup fulls of water. I was going to post before and after pics but if I wanted to show my dirty floor I wouldn't have bought the steamer so clean only :) I didnt buy any others so I cant comment on those but I vote for this one and with Amazon pricing and shipping I vote again!

Despite that i had some technical issues the customer service and support were very helpful and supportive