Sunny Health & Fitness Elliptical Silent Exercise Machine with Long Stride

My wife and I are very impressed with the eliptical. We had searched around for weeks and this one has the best features for the price. A lot of reviews said it was loud, which we were willing to deal with, and they weren't wrong. It would run quietly for a few minutes and then start to bang around. Once I tightened the bolts holding the front and back legs the problem was solved. It runs whisper quiet now. You have to tighten the bolt until the screw completely disappears. The wrench provided won't cut it. I had to use 2 real wrenches and I was able to get it. If you look at my photo, the screw on the right is still too far out. It needs to be flush against the leg. Other than that, everything works great. Having a digital display to set the resistance is great, it's not too big and its light & easy to move. We have a low ceiling in our basement, which was a concern, but the eliptical is low to the ground. We definitely recommend it.

Overall a good buy! I have been enjoying and look forward to my at home workouts with this elliptical. Easy to use and good quality once assembled. This elliptical is a perfect size for a smaller space and easy to move around. It took me 2 1/2 hours to assemble. I'm not very handy, but DYI projects have taught me how to follow direction! No additional tools needed for assembly. Make sure to read directions and the assembly diagram closely. If you place a piece in the wrong spot, or fastened a part too tight or too loose it does make a difference with sturdiness, and alignment of how parts and pieces are put together. My only reason for a 4 star review is the elliptical does have a little wobble to it, even though bolts and screws are secure. FYI, if you have hardwood flooring make sure you place a mat underneath to avoid the floor scratching up.

This is a really good buy for the price! I like the variety of the programs you can do and the resistance levels go up high enough that you can get a really good workout going. It doesn’t take up much space at all. We had it on a mat at first and it was a little wobbly. since we took the mat away and put it directly onto the carpet, it’s been very sturdy. Assembly was pretty easy and took about 90 minutes with just one person working on it. I was going to the gym just to get some cardio in and this will definitely save me time and, in the long run, money.

I ordered this TWICE and was disappointed both times. Long review ahead, buckle up. *** The first time: I looked at the the reviews of all the ellipticals in this price range and settled on this one and ordered it with the assembly service. The delivery people did not call or text me beforehand as the assembly service description says they do, but everything was going smoothly UNTIL the assembly people realized the computer was broken AFTER they were about 75% done with the assembly. So then they took everything apart, put it back in the box, refused the delivery on my behalf, and took it away. I got a call from Amazon customer support a while later and I explained what happened and they refunded the item. *** The second time: I reordered the same elliptical despite my better judgement because I assumed the first one was just a one-off defective item, and I ordered it with the assembly service again. This time the assembly people did call before coming to my apartment and they checked that the parts were not broken before they started assembling... or so they said. One of them kept bragging about how he's really good at assembling ellipticals and how it's really easy for him. The same guy kept saying things like "whoa I almost forgot that!" or "wow that was really stupid of me!" the entire time. So anyway, they finished assembling it and I tried it out in front of them. It felt kind of unstable and when I mentioned this to them, they just kind of shrugged and said it's how it's supposed to be. So then they left and 1 minute into me trying out the elliptical: the right foot pedal just falls off. I realized that something was up with both foot pedals and the right one especially would start sliding off after taking even a single step. I called Amazon customer support immediately and the lady on the phone said it's not possible for the two assembly people to come back but because of Amazon's "happiness guarantee", she said someone would come by to take a look at the elliptical soon and she would reach out to me with information within 24-48 hours. Cool. So I waited and: nothing. I call Amazon customer support again and they're just like "the ticket has been created, this is very unusual that it hasn't been addressed within 24 hours, we don't know what's going on, please wait." So then I wait and again: nothing. This happened 2 more times: waiting, calling Amazon customer support and explaining the entire thing again, being shuffled between departments only to be sent to some incredibly unhelpful representative with nothing to say besides "the ticket has been created, you need to wait." The third time I called, the representative just flat out told me he didn't know what to do and asked ME if I could speak to his manager for him - what on earth??? After all this nonsense, I was just sick of looking at this elliptical and thinking about all the money and time I had wasted on it so instead of waiting any more, I just called them again but this time to just return the damn thing. The representative on the phone appeared really helpful at first - he sent me a return pickup request form for a shipping company called Pilot and told me what to fill in. Then he said Pilot will contact me 2-4 hours after submitting the form. So I submitted the form and... again, nothing. And I resubmitted twice. And still nothing. This time I called the Pilot shipping company directly and they told me they never even received the form. They also said that I couldn't use dashes, asterisks, etc. and I was only supposed to fill in the required fields - the Amazon agent had failed to tell me any of this and the answers he told me to use did have dashes in them. So I resubmitted the form with only the required fields and no dashed and a little more than 4 hours later, I got a confirmation with a pickup appointment. If only that was the end of the story. Later, I get a call from Pilot's local station confirming the pickup appointment (I had selected 12-3 pm and they took it upon themselves to change it to 11-3 pm which was no biggie but umm) but the lady on the phone tells me their company doesn't pick up ASSEMBLED ellipticals. Obviously this didn't make sense since their pickup request form had an option to select if the item was assembled or not and obviously, I selected assembled (the Amazon agent who sent me the form was also fully aware the elliptical was assembled and unpackaged). So now I'm worried about what's going on here and I call Amazon again and they talk to Pilot and tell me that Pilot needs Amazon's approval to disassemble the elliptical during pickup and that it will take Amazon 72 hours to send over the approval after which Pilot will reschedule the pickup appointment. I wait 72 hours and predictably... nothing. I call Pilot and they tell me they still haven't received Amazon's approval. I call Amazon YET again and they shuffle me through a couple of departments until they get to the department that deals with Pilot pickups and the agent tells me he's never heard of this approval business and Pilot never needs it for pickups. Huh. So after 50 minutes on the phone this agent tells me he's escalated this to his manager and someone from his department will 100% send over the approval to Pilot by the end of the day and send me an email update. Unsurprisingly, they didn't do any of that! But by this point, it was already time for the originally scheduled pickup appointment which had thankfully never been cancelled, and two people from Pilot came to my apartment and picked up the elliptical. The original appointment confirmation had said 1 person and I was worried because it would have been impossibly hard for one person to carry out a fully assembled elliptical by themselves but thankfully they sent 2 people. This was on Friday and apparently the elliptical will be delivered Amazon on October 21 - at this point, I'm just hoping Amazon stops messing around and just gives me my money back. Oh and the Pilot people still called me later that day to say they didn't get Amazon's approval at which point I had to inform THEM that THEIR company had already picked up the elliptical earlier that day and the garbage they had told me about their company not picking up assembled items was utter nonsense... they apologized but that apology didn't give me back my time or sanity that I had lost in dealing with Amazon and Pilot customer support. Oh by the way, the Sunny Health & Fitness Support was just as unhelpful. The assembly helpers took the tools included with the elliptical with them so I couldn't even try to fix whatever was wrong with the elliptical. I contacted Sunny to ask for the tools and they just said no, buy your own. Then I asked them how to fix the issue and they told me the bushings might be missing or damaged, go check and send us your info. I did that and sent them the info and did they respond with "yes, our product quality control is garbage, here is a replacement/refund/product support"? Nope, they just send me even more questions - look at this, take a picture of that, confirm whether the issue is this. Because it's totally the customer's job to be an expert on the mechanics of how ellipticals are constructed and how they work, and that it's MY responsibility to figure out how to fix a $390 elliptical that falls apart right after it is assembled in a service that I paid $60 for. *** This review is more of a rant than anything but the moral of the story is: don't get this elliptical because it will probably be damaged, and don't have any faith in Amazon, Pilot or Sunny Health & Fitness Customer Support because they're all useless.

3 month update: I’ve been using it weekly, a few times a week. Still works great. I’ve had to tighten some of the screws a little bit that’s most likely due to my assembly. Absolutely great machine. Product was very easy to assemble. Took maybe about 2 hours, 3 hours TOPS. It’s pretty sturdy. I’m using it on carpet, so it’s kind of hard to tell, but I don’t feel as if I’m going to fall off. I did have to read the manual to figure out how to use the computer part. Once I read it, it was easy to figure out. It also doesn’t make any noise. Can’t wait to actually use it!

In the The beginning it was very quiet after Two weeks it got noisy and now it’s more noisy

Es perfectampara mi , suave , trabaja excelente , facil de armar y duradera y decidi opinar casi dos años mas tarde para dar una opinion correcta , valio la pena mi dinero

I bought this Sunny Health 11lbs flywheel elliptical over a month ago and had it assembled (eventually, see side note) by Amazon Home. Overall, I love the elliptical and have recommended it to family and friends. Background: Avid gym user 5-6x a week, normal routine includes 45mins to 1hr on a commercial gym elliptical. Pros to Sunny: - QUIET! Doesn’t make a peep, a credit to the assembly service provider’s workmanship and lubricant. - Similar functions and programs as a commercial gym elliptical, including various programs (with the ability to set user programs), levels and resistance. Also includes body fat analysis, HR, and Target HR measurements. - VERY SMALL FOOTPRINT, with little compromise to stride and general user comfort, including use of tablet holder and bottle holder. - Bright backlight on user board. I use this at 3-4am with the lights off, with no problem. CONS This is purely subjective. I find Sunny’s resistance decent and comparable to the commercial gym elliptical I use; HOWEVER, the gym elliptical does provide a higher range of intensity with its resistance option. I do get a good workout with the Sunny 11lbs flywheel elliptical, but to match the calories burned as dictated by my Apple Watch, I have to work-out EITHER longer or at higher level than I would the gym equipment (I.e, gym level is 10, Sunny would be around 14/15 for the same caloric loss at the same duration of work-out). Not a big deal at all. * Side note: I had a HORRIBLE experience with Amazon Home Assembly resulting in a over-a-week delay in setting up my elliptical. I would rate this service a 3. I would have said 1, as the projected assembly service provider did not show up or call or text or email TWICE. Amazon Home Customer service also claimed to not be able to reach service providers directly, only through email, that comes with a standard turn around time of TWO DAYS. Amazon Home Customer Service also proceeded to mark my missed appointment as user-fault, stating I was not home and did not answer the phone when I was indeed home ALL DAY and no one called me, not Amazon Home nor the Service Provider, ALL DAY. But when I eventually got serviced, Matthew, was truly wonderful- quick and professional- and obviously set up the elliptical right. And for that, I rate the service a 3. Thank you Matthew.

Estamos impresionados con la calidad y precio de esta elíptica, teníamos bastante tiempo buscando una y llego muy rápido, en excelente empaque, el material al emsamblarse se siente cada una de sus partes muy solidas y de buena calidad el material, muy fácil de armar. Cumple su función perfectamente, no es pequeña asi que para espacios reducidos no es muy conveniente, a nosotros nos quedo perfecta en todo sentido. Una de las mejores compras del año

Se descompuso y no encuentro al proveedor

Au début très bien, mais après 2 semaines ça a commencé à faire un bruit, cracker , et même si j’ai vérifié les vis. Le contact avec le fabricant impossible ... Beaucoup d'argent jeté. Le retour à Amazon dans les 30 jours, 350$ et Amazon support 3,99$ et de nombreuses complications et le retour prend un temps inexplicablement long.

Ya tiene rato que la compré y en general está bien, pero desde el primer uso hace mucho ruido, también tiene el detalle de que el cable añade alimentación no es muy largo. Fuera de eso no está mal.

Cumplió las expectativas; el armado debe realizarse entre 2 personas. :)