We can't get the pump to work. Was depressed when we purchased it and are turning it in the direction of the arrow but it does not rise. Any ideas?

I just had this problem 1 minute ago. What worked for me was making sure my hands were dry and tractable, then twisting the entire pump CLOSED by twisting the base of the blue pump. This was to make sure that the base did not rotate along with the top part of the pump, which was what I was unknowingly doing before. THEN I held the bottom part (the base) with one hand, while twisting the top counter-clockwise with the other hand. You should feel some resistance, and it should pop up with a few turns.

It contains petrolatum and propylene glycol (both are petroleum derivitives) so definitely NOT non-comedogenic.

Can you use it on your face?

Yes. I use all their products on my 3 month old. His main area where his atopic dermatitis is, is his face.

Is this lotion white on your face?

No, it is very lite and moisturizeing, it doesn’t leaves any white residue, leaves you skin feeling soft.

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Moisturizing Lotion, Body and Face Moisturizer with Pump, 16 Oz, Formulated without Common Irritants for Sensitive Skin, Lightweight & Non-Greasy, Restore Moisture & Soothe Irritated Skin

Product ID: 2359682

Details

Age Range (Description)
Adult
Brand
Vanicream
Item Volume
473 ml
Item dimensions L x W x H
3 x 3 x 7
Special Feature
Not Tested On

💧Lightweight & fast-absorbing

🚫Non-comedogenic, won’t clog pores

🛡️No common irritants formula

31805CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

💧 Elevate your sensitive skin game with trusted, irritation-free hydration!

PURE CLEAN FORMULA - Free from gluten, fragrance, dyes, parabens, lanolin, and other common irritants.
VERSATILE ALL OVER USE - Ideal for face, body, hands, and feet—your go-to for sensitive skin care anytime, anywhere.
LIGHTWEIGHT NON GREASY COMFORT - Absorbs quickly for all-day moisture without sticky residue—perfect for daily use.
GENTLE HYDRATION FOR SENSITIVE SKIN - Clinically trusted to soothe redness, itchiness, and dryness without irritation.
DERMATOLOGIST RECOMMENDED EXCELLENCE - Backed by 50+ years of expertise and the National Eczema Association Seal of Acceptance.

Vanicream Moisturizing Lotion is a dermatologist-recommended, lightweight, and non-greasy formula designed specifically for sensitive skin. Free from common irritants and non-comedogenic, it soothes and restores moisture to dry, irritated skin caused by eczema, ichthyosis, or environmental factors. With over 50 years of trusted skincare expertise and the National Eczema Association Seal of Acceptance, this 16 oz pump lotion delivers reliable, gentle hydration for face and body, making it an essential daily ritual for sensitive skin wellness.

Specifications

ASIN	B003XWG880
ASIN	B003XWG880
Active Ingredients	Lotion
Age Range Description	Adult
Best Sellers Rank	#1,376 in Beauty & Personal Care ( See Top 100 in Beauty & Personal Care ) #42 in Face Moisturizers
Brand Name	Vanicream
Country as Labeled	United States
Customer Reviews	4.7 4.7 out of 5 stars (12,551)
Department	Unisex-Adult
Global Trade Identification Number	00345334310167
Included Components	Vanicream Moisturizing Lotion with Pump Dispenser - 16 fl oz (1 lb) – Formulated Without Common Irritants for Those with Sensitive Skin
Item Dimensions	3 x 3 x 7 inches
Item Form	Lotion
Item Type Name	Vanicream Moisturizing Lotion with Pump Dispenser - 16 fl oz (1 lb) – Formulated Without Common Irritants for Those with Sensitive Skin
Item Volume	473 ml
Item Weight	14.4 ounces
Item model number	345334310167
Manufacturer	Vanicream
Manufacturer	Vanicream
Manufacturer Part Number	TC09D
Material Features	Non Comedogenic
Material Type Free	Gluten Free, Dye Free, Fragrance Free, Lanolin Free, Paraben Free, Formaldehyde Free, Sulfate Free, Phosphate Free, Botanical Extract Free
Model Name	Moisturizing Lotion with Pump Dispenser
Model Number	345334310167
Number of Items	1
Other Special Features of the Product	Not Tested On Animals
Product Benefits	Moisturizing
Product Dimensions	3 x 3 x 7 inches; 14.4 ounces
Recommended Uses For Product	Moisturise
Scent Name	Unscented
Skin Type	Sensitive
Special Ingredients	Gluten Free
Specific Uses For Product	Eczema
Target Use Body Part	Body
UPC	885123365027 885161580840 884809650235 345334310167 885678920009 885744404044 885231112759 885310669815 811890753071
UPC	885123365027 885161580840 884809650235 345334310167 885678920009 885744404044 885231112759 885310669815 811890753071
Unit Count	16 Fluid Ounces
Warranty Description	Warranty

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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The product quality is outstanding. Exactly what I needed for my work.

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3 days ago

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31805CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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