Question 1

Has anybody found a place to buy replacement filters? I’ve had my device for 1 day and I’m considering returning it. Can’t find replacement filters a.

Accepted Answer

3-IN-1 Air Purifier: Includes a pre-filter, HEPA and activated carbon filter. Each filter needs to be replaced every 3 months; and HEPA filter suggesting to be replaced every 6 months.The Filter Indicator alerts you it's time to replace the filter
Compatible Filters: The dash program will send reminder from Alexa App when the filter replace is required. Choose Eureka NEA-F1 HEPA filter (to be replaced every 12 months) and Eureka NEA-C1 activated carbon filter (to be replaced every 3 months)

Question 2

Do you replace the filters or you just clean them?

Accepted Answer

3-IN-1 Air Purifier: Includes a pre-filter, HEPA and activated carbon filter. Each filter needs to be replaced every 3 months; and HEPA filter suggesting to be replaced every 6 months.The Filter Indicator alerts you it's time to replace the filter
Compatible Filters: The dash program will send reminder from Alexa App when the filter replace is required. Choose Eureka NEA-F1 HEPA filter (to be replaced every 12 months) and Eureka NEA-C1 activated carbon filter (to be replaced every 3 months)

Question 3

how could Amazon push a unit that there is no filter anywhere to buy for replacement?

Accepted Answer

3-IN-1 Air Purifier: Includes a pre-filter, HEPA and activated carbon filter. Each filter needs to be replaced every 3 months; and HEPA filter suggesting to be replaced every 6 months.The Filter Indicator alerts you it's time to replace the filter
Compatible Filters: The dash program will send reminder from Alexa App when the filter replace is required. Choose Eureka NEA-F1 HEPA filter (to be replaced every 12 months) and Eureka NEA-C1 activated carbon filter (to be replaced every 3 months)

Question 4

Not working with Alexa anymore. Anyone have any success re-adding? And how if yes

Accepted Answer

Hi! Thank you for posting your question about the Toshiba Feature Smart WiFi Purifier. We recommend closing and relaunching the Alexa app. You may also reset the air purifier by pressing and holding the Purification volume button and UV button for 3 seconds. Your air purifier will automatically be in factory reset mode and ready for setup. Toshiba Customer Care. (BBB A+ Accredited Business)

ASIN	B088LQKL5K
Best Sellers Rank	#2,212,792 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #1,553 in HEPA Filter Air Purifiers
Brand Name	TOSHIBA
Color	Black
Contaminant Filtration Capability	cigarette_smoke, dust, odors, pet_dander, pet_hair, pollen, volatile_organic_compounds_(vocs), wildfire_smoke
Control Method	Voice
Controller Type	Amazon Alexa, Vera
Customer Reviews	4.5 4.5 out of 5 stars (5,924)
Filter Class	HEPA
Filter Type	HEPA
Floor Area	222 square_feet
Included Components	Air Purifier
Item Dimensions D x W x H	6.9"D x 10"W x 26"H
Item Type Name	air-purifier
Item Weight	3.33 kg
Manufacturer	Toshiba
Model Number	CAF-W36USW
Noise Level	32 db
Part Number	CAF-W36USW
Particle Retention Size	0.3 micron
Power Source	Corded Electric
Software Update Supported to Date	unknown
Special Features	Programmable
Specification Met	Energy Star Certified
UPC	810004819443 853778001003
Unit Count	1 Count

Toshiba Air Purifier CAF-W36USW UV Light Sanitizer, Designed for Smoke, Dust, Odors, Pollen and Pet Hair for Home, Office, Bedroom, Black

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