Samsung Galaxy Note 20 Ultra, 128GB, Mystic Black - Unlocked (Renewed)

I ordered an excellent condition Note 20 Ultra in black and it arrived exactly as advertised, without a scratch. It is the most beautiful phone I’ve ever owned and I’ve had several dozen phones. My daily phone is an iPhone 13 Pro Max because of work (Apple Ecosystem) so this phone was to take a break from Apple at times. I also own a Samsung S20 Ultra so not new to Samsung / Android. Out of the box I had connection issues with WiFi and cell phone switching. When I left my house from WiFi into T-Mobile cell service I would get no service. I then had to reboot the phone, it would connect to cell service and then the phone would blowup with notifications. It didn’t happen every time I left the house, was 50/50. It also had issues with lag like it was out of memory. Opening YouTube for example I’d get the spinning ball. Checking for software update or cleaning the memory, the color dots wouldn’t even spin. Then there is the battery (4500 mAh) which was extremely poor. My best battery day was 3 hours 49 minutes onscreen time with 60hz refresh set. For comparison my used older S20 Ultra battery (5000 mAh) best day was 9 hours 2 minutes (iPhone, 10 hours 16 minutes). So I called around and found a Samsung certified store which quoted me $79 for an OEM battery replacement. I would have totally changed the battery if the phone didn’t have the other issues. I only used the phone for 4 days and after the second hard reset, I made the decision to return it. I just sent it back today after receiving it 7 days ago. Even with the issues, I miss it already. I don’t miss the battery life and the hiccups but the phone itself was gorgeous (that 1440p screen). It was no fault of the Amazon seller, someone would have to use the phone for days to detect these issues.

I don't use face recognition so I can't say how well it works, but for the first week at any rate, the on-screen fingerprint reader has been amazingly easy to use. I don't use my phone super heavy and it's not uncommon to have 70% or more battery when I put it on the wireless charger at night, and it's *significantly* less picky about placement on the wireless charger than the old phone (note 8). The car has wireless charging and it's also much better charging there; the old one would often not be in the right place and not get any electrons, where this never fails to juice up. I got the Note 20 because it's the last Note (currently) that has an SD card slot; I'm absolutely against some company gouging me hundreds of dollars extra for a 256GB phone when a 512GB SD card is under 50 bucks. The drawback to that is this phone came with pretty much nothing at all but a charging cable, which isn't really adding any value. It took me some time to find a way to get the SD card slot open, without their custom tool, because on this phone at least the hole is waaayyyy too small for a paper clip. I finally unwound the spring from an ink pen, which was small enough and stiff enough to release it. Seriously leave out the cable that probably everyone in the world has by now and put that tool in! It's needed for the SIM even without an SD card. Speaking of SIM, moving my line to this phone was trivially simple. The phone was apparently on T-Mobile previouisly and I'm on Verizon, and everything worked flawlessly right from the phone. Put the SIM in, turned it on, and followed the instructions. Done. I got a Note because, well, I've been a Note fanboy since the 4, when my old Droid with the hardware keyboard gave up the ghost, because of the S-Pen. It's not something I use every day, but when I do use it, there is literally no alternative that works like the S-Pen. If Samsung ever stops putting that on their phone I'll probably move on to something more affordable. This is my first ever refurb, and this one at least is exactly what one would hope; it physically indistinguishable from a brand new phone. Even close observation in the light reveals no scratches or blemishes, it hasn't crashed or exhibited any wonky behaviour (knocks on head), and it's significantly snappier than the old one. That's not just because it has more resources, I think it's because the UI has been tweaked. For example when scrolling a long list this phone's "inertia", how long it scrolls untouched after a flick up or down, is much higher than the old phone, so it's considerably faster to browse by scrolling. I'm sure other improvements have been made as well, and together they translate into a much more responsive feel. The OS itself is similar to the Note 8, really, but it has even more bloat and unremovable cruft in it. For exampe there's "AR" functionality now, but even though I have nothing AR, and if I do it's highly unlikely I'll use this phone in conjunction with it. There's an "AR Zone" that can't be disabled, can't be removed, can't be told not to nag me with notifications, can't be managed in the slightest. Seriously Samsung, get off your high horse. You don't know what I want my phone to do; fine if you want to have that enabled by default, why do I care? But can't disable it or remove all the massively huge list of permissions? Want to rub some salt in there for me? It's also considerably more in-your-face nagging about things; like I haven't figured out how to get it to stop nagging me to save passwords for web sites, as if the last fifteen times I'd change my mind. Stuff like that isn't helpful, it's obtuse and rude. Migration was a PitA, but that's normal, so I mention it anecdotally. Samsung's "Smart Switch" does make it less than heinously atrocious, but "Everything" isn't (everything), and it still took me days to get all my appointments and other things loaded in. Once I find my browser bookmarks and get them in I'll finally be done. Least favorite part of getting a new phone is setting the @*&#% up. I can back up and restore a computer with trivial ease but no phone maker yet is smart enough to do that with a phone. Pathetic. I considered only four stars because of the missing SD card tool. Not sure how many folks would be able to figure out how to open it with the hole being about 2/3 the diameter of a paper clip, which is by the way what Verizon recommends using if one can't find the tool. I have no straight pins so I don't know if they work, but if I did I'd still want to file the point off to be sure I didn't damage anything. But overall a VERY happy camper. If you like Android it's likely you'll be satisfied with this phone, and if you've never had an S-pen you'll probably be hooked. lol

Avoid buying on Amazon. I had bought this in Excellent refurbished Condition on Amazon. They dont tell you that means they can replace parts with aftermarket ones. I had to return the first one because the screen literally cracked plugging in the charger & one of the cameras wasnt working. Replacement has now seemed to follow the same case. I had noticed the screen was just as flexible and fragile feeling. It cracked the same way and i have to smack the camera to get it to work. Im never buying a refurbished phone off of Amazon again. I had a note 9 that I bought new before this that I had for around 5 years. These are supposed to have gorilla glass. Yet I was given a poor quality non oem screen twice both from the same seller. Non oem stylus as well both times. Amazon refurbished is a joke. I used my Note 9 till it was outdated and finally picked this one up just to go through 2 of them in under a year because of Amazon's poor quality control with sellers. Wouldn't refund me without returning the phone first so I could buy another elsewhere and transfer my data. So I just got stuck with it. I use this phone for 3d modeling and work. With a broken screen I cant do that. I wouldn't recommend buying Amazon Refurbished till they can fix these issues. Non Oem parts shouldn't count towards Excellent Condition.

I had thus exact same model phone for almost 3yrs. It still worked perfectly and I loved it but unfortunately I dropped it just the perfectly wrong way and destroyed the led screen. The phone was no longer usable. So I liked it so much I decided to buy the exact same phone. Over 300.00 for a refurbished model. I get it and first of all none of my pictures would sync. They all tried to but they all are just completely black. There are many other things that were different. Maybe due to software updates. When I first got it I thought it was defective because it went on for almost 2 days of constantly updating. I was upset but finally it stopped. The facial recognition rarely works and the fingerprint sensor doesn't work at all. I think it has to do with the Glas screen protector but it is specifically designed for a fingerprint sensor but it doesn't work at all. Since I broke the last one I don't want to have it unprotected. Overall I still enjoy this model but there seems to be numerous differences from my last one. It never gets hot. It takes decent pictures and has a lot of features to improve pictures. I don't think it should cost this much but it is a nice model phone. I would recommend it but just wish the biometric options worked better or even at all.

I was a little nervous to buy this used phone due to some rough reviews, turns out I didn't need to be as this showed almost zero wear. Several tiny micro scratches around the camera bezel, light scuff line near the bottom portion of the screen, but scuff invisible when using phone. Purchased this aging phone to replace my Note 10 Plus as the 20 Ultra was the last Note series that featured a physical sim card. My work provides an iPhone that I hate, but that iPhone has a physical sim, so I removed the sim from the iPhone and put it in my Note 20. Instant activation and Android bliss. Immediately noticed the performance upgrade from the previous Note, beautiful bright screen. Facial recognition and fingerprint reader massively upgraded from the Note 10. Actually works closer to Apple products, but still not as slick as Apple, but this "new to me" Note 20 Ultra is still an "old phone" with slightly outdated hardware. Pen is much more responsive than the Note 10 Plus version, no issues with the phone pairing with the pen. Purchased a sweet slim fitting case that has a sliding camera cover for amazing protection.

This phone is absolutely gorgeous I was afraid to touch it haha 😄 I couldn't wipe it off enough before putting it inside the case and I almost feel like the case I got isn't good enough to protect it. It works perfectly it accepted my other Sim card easily even had prompts on what I needed to do! I'm still trying to figure out the little pen that is in it and there's a lot to learn about this phone! There wasn't a scratch on it I feel like I'm holding a top of the line phone when I am using it. The black glass on the back reminds me of a stiletto heel. It responds super fast the camera is so good! I had a regular Galaxy Note 20 for the past 6 years and it finally had enough of me and I refused to get anything else but decided to give this a try because it was unlocked and I am super pleased I made a great decision! I'll upload a video when someone comes over cause the phone can do so much but it can't record how beautiful itself is!

I bought this phone looking for something nice, yet affordable. When I bought this my expectations were high and when received is when the problem started. Right out the box the phone had a busted up charger port. It worked at certain angles but still had issues. That would've been fine if it wasn't for the fact when I booted up it was said to be unlocked but came up with the at&t logo but even weirder is when I registered the phone with samsung it comes up with Verizon. I've contacted all 3 companies now trying to unlock the phone but no luck if it wasn't for the fact I use straight talk which works with all carriers I would be more upset by this. The phone condition was amazing not even a scratch which is good but the s pen came broken in 2, in which the seller partially reimbursed me for, still a disappointing out come. Now over a year later this phone has been un usable the screen won't turn on nothing ice treated this phone with nothing but care. Worst seller in the world and worst phone post

The phone is blinking on its own and sticking the same day it arrived. It also has a little crack. It’s not good I guess. Not worth my money.😞😞

Llevo usándolo ya un tiempo y no ha fallado en nada, llegó en excelentes condiciones. Lo único malo es que llegó sin cargador original, y sin la pluma original, era una genérica, que impide que puedan usar funciones del celular, no afecta en nada pero si es un punto importante a considerar. Lo recomendaría bastante.

No les recomiendo comprar reacondicionado, me llegó inservible, no prendía y lo malo es que no hay devolución, el proveedor vende productos en pésimo estado y no recuperas el dinero, no tiene garantía de funcionalidad.

Un dispositivo increíble por el precio, vino como nuevo solo unos detalles como de pídeles muertos en el contorno del notch y toda la parte de arriba y abajo, pero que apenas y se nota, el cristal de la pantalla tiene señales de uso pero nada que se note a simple vista las cámaras hacen un buen trabajo para un dispositivo de hace casi 3 años la cama frontal muy buena sin deformar como otras cámaras llegan hacer y la pantalla, es muy bonita especialmente cuando son colores negros ya que pareciera que la pantalla está apagada totalmente y en tema de juegos, no suelo jugar mucho en móvil pero lo poco que probé par dar un vistazo a su procesador debo decir que hace un trabajo bueno ya que la versión que me llego es Snapdragon y cabe mencionar que la vida de la batería es de un 87% la verdad nada mal vengo del Poco de Xiaomi y tiene problemas de rendimiento en batería y para tener 87% de vida en su batería le hacía frente o incluso me llega al día, con un uso constante ya que suelo trabajar 12 horas algunos días de la semana y me llega a durar 8-9 horas o 7-8 horas, solamente usando Facebook o appstore de mensajería como WhatsApp o Messeger, nada mal por la vida de batería en la que te llega

Me gusta mucho el producto, funciona excelente. Tiene pequeñas manchas en la carcasa pero con una buena funda quedó como nuevo.

Elncelular llego con un solo detalle en la tecla del volumen, pero en el celular venia sin raya, la batería con muy buena duración, en general fue una excelente compra, sin duda alguna