Question 1

i have no directions for setting the time either in or on the pkg. I also checked the website. any suggestions  would be a great help.

Accepted Answer

There are 3 functional buttons on this watch.  You have to press and hold the tiny hidden yellow button on the side (I used a toothpick) to get it into editing mode.  Then use larger bottom button to update date and time.

Question 2

How do I change the batteries?

Accepted Answer

How To Replace Watch Batteries (x2 LR754):
1) Lift (open) the protective cover to expose the face of the watch
2) Carefully peel the inside plastic graphic off the face of the watch
3) Using a small Phillips (eyeglass or computer) screwdriver, remove the x3 screws (put tiny screws in a safe place)
4) Remove the blue plastic face cover by pinching & lifting from one of the metal contact prongs (IF REQUIRED: see How To Replace "Flashy Lights" below)
5) !Carefully! lift white watch face out of watch housing ***White Watch Face is attached by a single RED WIRE*** (NOTE: The three blue side buttons MAY come dislodged if the watch housing is jarred)
6) Turn over white face and peel the LEFT side of the white tape (covering the batteries) far enough to the right (little more than half-way) to uncover the battery bracket's screw
7) Using the small Phillips screwdriver, remove the center bracket x1 screw (put tiny screw in a safe place)
8) Setting bracket aside, remove x2 LR754 batteries & replace with new batteries
9) Follow steps in reverse to seal up the watch...
10) Test watch for operation

How To Replace "Flashy Lights" Batteries (x2 LR41)*:
1) Turn over plastic face cover
2) Using a flathead screwdriver, pry the batteries upwards (make note of battery orientation)
3) Replace x2, LR41 alkali batteries
4) Orient batteries and slide back into place
5) Follow steps in reverse to seal up the watch (see Replace Watch Battery step 4 above)
*NOTE: these LR41 batteries run the protective cover "flashy lights"... NOT THE TIME!

Question 3

My watch is always running slow and won't keep the right time how do I fix this

Accepted Answer

Throw it away and get a another Disney themed watch that works better. This watch is a waste of time and money.

Question 4

I bought three Disney Kids' FZN3598 two weeks  ago. One of them was out of order from the first. 
I purchased these items direct from abroad. So I don't know how to deal with this item

Accepted Answer

I don't know. I ordered 2 and I didn't have a problem with any of them. But if you call the number on your invoice they'll tell you what to do. Sorry I couldn't be of more help.

ASIN	B00L3VDGU6
Additional Features	Lightweight
Age Range Description	Kid
Band Color	Purple
Band Length	8 inches
Band Material Type	Plastic
Band Width	18 millimeters
Bands	1
Best Sellers Rank	#65,940 in Clothing, Shoes & Jewelry ( See Top 100 in Clothing, Shoes & Jewelry ) #31 in Girls' Wrist Watches
Bezel Color	Purple
Brand Name	Accutime
Case Diameter	35 millimeters
Case Material Type	Plastic
Case Thickness	12 millimeters
Character	Frozen
Clasp Type	Buckle
Clasp type	Buckle
Closure Type	Buckle
Crystal	Glass
Customer Reviews	4.3 out of 5 stars 8,785 Reviews
Dial Color	Purple
Display	Digital
Embellishment Feature	Crystal
Face Style	Guilloche
Global Trade Identification Number	00030506362494
Included Components	Battery
Item Type Name	Digital Watch
Item type name	Digital Watch
Manufacturer	Accutime Watch Corp.
Manufacturer Part Number	FZN3598
Material	Plastic
Model Name	FZN3598
Model Number	FZN3598
Number of Items	1
Number of Packs	1
Pattern	Cartoon
Power Source	Battery Powered
Shape	Round
Sport Type	Walking
Strap Type	Adjustable
Style Name	Disney Frozen Girls Watch
Theme	Frozen
UPC	030506362494
Unit Count	1 Count
Warranty Type	Manufacturer
Watch Movement Type	Quartz
Water Resistance Level	Not Water Resistant

Disney Frozen Kids Digital Watch – Anna & Elsa LCD Timepiece, Purple Printed Strap, Easy-Read Display, Lightweight & Comfortable – Fits Wrists 5.5" to 8"

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