AECOJOY 10'×8' Patio Awning Retractable Sun Shade Awning Cover Outdoor Patio Canopy Sunsetter Deck Awnings with Manual Crank Handle, Beige

This is the second awning we've purchased from this company. Several years ago we bought the 8' wide awning and have been pleased with it. The awning held up well. We'd made some adjustments to the patio, and wanted a second awning to supplement the one we already had. Of course I went back to the same company. It arrived in record time. Again, the materials used are high quality. And while not entirely easy to assemble, we were able to put it together in a couple of hours. However, there were some issues. 1) one of the mounting bars (which on this model have to be put together as they're in two pieces and would be too long to ship in a single piece) was the wrong one. The company had shipped us two RIGHT hand bars instead of a right and left bar. We were able to make it work, but it required drilling additional holes in the other end to be able to attach the screws. 2) one of the adjustment bolts was cross-threaded. Again, we were able to make it work by tapering the end of the bolt, thereby grinding off the ruined threads. And 3) the two nylon washers that keep the moving arms separated were missing, requiring a trip to the hardware store to find 2 nylon washers that would fit (about $0.59 cents for both - but a nuisance nonetheless). It's up now. It's functional and serves its intended purpose. A little tighening up on the distribution side of things and this would be a 5-star review.

We are very satisfied with these awnings. We bought 4, 8 ft tan awnings. Assembly was done by one person (me) and a child as my assistant. The videos helped and I Referred to the paper copy included and the videos to counter check and be sure I was doing things right. It took some patience but came together pretty well. For hanging the awning you will need two people and two ladders and need know a little something about proper fastening. Such as securing it properly so that it won’t be hazard. These are easy to roll out and rolling in takes just a tad bit of effort but is pretty easy also. The one problem I had was with the T bolt that connects the side arm bar to the front of the awning and allows it to be pushed in and out. We had two bolts shear off. One before we assembled the whole thing and hung it, and another one after we had it assembled and hung. The company was great the first time it happened and sent out the replacement part quickly stating that they had strengthened this part and it shouldn’t happen again. I recently messaged them about the second part that broke and requested a new part for every awning to be sure it doesn’t happen again. If they don’t send the parts I will update but as of now I am a satisfied customer and despite the hassle of the bolts shearing off I would still order these awnings again. They are great.

Much nicer than I anticipated but the directions are absolutely terrible.

Customer service is a joke! Instructions are no help. I'm pretty mechanically inclined so I still got it installed correctly. 2 days after installation, I am rolling it back in before a storm and the handle bolt comes out of the bracket and it will not allow you to manually roll it in. Thankfully my awning is over the top of a pergola, so I just strapped it down and hoped for the best. I contacted customer service 3 weeks ago and still have not got a response. The only available times to call are from 5pm to 2am PST. The quality of the metal is very weak, just tightening the bolts, it starts to bend. Appearance, is not too bad. Lastly, I know its a "SUN" shade... however, even a sprinkle and it gathers water in the middle and will not drain off. I do not recommend. Just get a tarp, It will last longer.

13x10 size. Read a lot of mixed reviews so was a little skeptical but very pleased with tge result. Pieces are not labeled with part numbers so better to do this first so you can work the instructions by the diagram. I mounted to a 2x6 with 4x4 supports and it works great and looks good. Took about an hour to put together and 2 people with step ladders to get it mounted. So far pleased wirh it

It seems to good sturdy material but what a hard thing to put together. Nothing is labeled for parts. It was the most difficult instructions I've ever had to build with. If the parts were labeled and the instructions were in proper English and maybe a bit more detailed it would be so much easier to build

This company is a great company. I bought 2 13' x 10' awnings, as I have a 26 ft deck. the 1st one took a 4 hours, because we were trying to figure everything out. 2nd one took an hour. the only complaint was there was Bar C did not have a left or right and that is important. that bar is what you put the front of the awning and what the valance of the awning goes in, if that is not put on correct it does not roll out right. Because of that one of the arms bent and almost broke. I contacted Aecojoy and they sent me a replacement awning, not just the bar. it was sent out within a week and a half. We had 0 experience hanging them on my house, we researched how to find the studs under the vinyl siding and that took some doing and watching to make sure they were level. once we got that done it was very Simple. We did watch the video that is on amazon and that made it easier. but not that they are up, very happy with them. Would purchase again!! Very happy!!

slight assembly but not a bid deal. good in winds 25-30 MPH,quality awning material