Westinghouse 12500 Watt Dual Fuel Home Backup Portable Generator, Remote Electric Start, Transfer Switch Ready, Gas and Propane Powered

**Rating:** ⭐⭐⭐⭐⭐ **Title:** Excellent Generator with Easy Delivery and Setup **Review:** This was my first time purchasing a generator online, and I honestly wasn't sure how it would arrive. The delivery process exceeded my expectations—it was fast, well-packaged, and completely hassle-free. I've owned several generators over the years, and this is by far one of the best. Assembly was straightforward, the instructions were easy to follow, and it started right up. I really like the flexibility of being able to run it on either gasoline or propane, and the remote start is a great feature. The generator feels well-built, runs smoothly, and gives me confidence that my home will stay powered during an outage. After owning other brands that didn't hold up over time, I wish I had purchased a Westinghouse sooner. If you're looking for a reliable home backup generator that's easy to set up and operate, I highly recommend this one. **What's most important to know?** * Delivery was seamless, even for such a large item. * Easy to assemble and start. * Dual-fuel capability (gas or propane) is a huge advantage. * Solid build quality and dependable performance. * Excellent value for the money.

This is a great generator for a great price. It shipped immediately and it was super easy to set up. This generator offers a lot of power with the flexibility of dual fuel. It's easy to start and runs very well. Also, the generator is relatively small so it easily fits in our garage.

The instructions were clear and easy to follow, making setup quick and straightforward. All of the necessary tools and oil were included. I connected the generator to propane, and it started right up without any issues. I performed a quick operational test, then let it run for about 20 minutes. The remote start and stop function worked perfectly. I'll complete the recommended 5-hour break-in period at approximately half load before putting it into full service. So far, I'm very pleased with its performance.

Great product with good features for a good value, especially the dual fuel feature. Easy to assemble with good instructions and maintenance schedules for future use. Good size with power for a whole house portable makes it easy to store.

Seems well made and assembly was easy and straightforward. I haven't ran it to test it so I can't speak to the function of the generator. It has a convenient handle and wheels for moving which is good because it's not light. There are 4 outlets for connectivity which should make for ease of use. Do forget to add the oil! It ships with oil drained and you must fill the crank case with the supplied oil or you will ruin the engine and void the warranty.

This Westinghouse generator is a fine example of how a back-up generator should be designed and built. My use is for a whole house back-up generator that will be semi-permanently installed, ready to go at any time (still doing the install). On gasoline, the generator is rated to start heavy loads of up to 12,500 total Watts (52 Amps at 240 Volts). Or, with just over 100 Amps of 120 Volt starting power available, it can start a collection of 120 Volt devices with motors that can take a little extra time to start under load, such as refrigerators, freezers, air conditioners, compressors, etc. This generator has serious creds and can start/run most household combinations of 120V and 240 V loads. This well-made beauty will last for a very long time. In my opinion, the main reason for its conspicuous strong performance is that Westinghouse has designed-in a very strong 18 HP, 457 CC engine which can readily power typical loads that, on startup, exceeds the continuous rating of 9,500/8,500 Watts (gasoline/propane). A great many generator engines will run out of horsepower during electric motor starts, but not the Wgen9500DF. I've not yet tested the generator with propane because my propane plumbing is not yet complete, but with gasoline the engine has been an exceptionally strong performer. Other reviewers of this genset have expressed no problem with propane, so I expect the same. Compared to my earlier unfortunate choice of a Genmax 7250/6000 Watt (starting/running) with appropriate loads, the Westinghouse 9500DF is far ahead in all aspects, from capability to quality. One obvious example of a significant difference is that the 9500DF is rated to deliver full output at up to 5000 ft of elevation without carb adjustments, which should make it an absolute beast of a generator for starting and running max loads in the areas around sea level. An available high- altitude carb kit enables operation above 5000 ft. Compared with the Wgen9500, the Genmax can deliver its specified output power only when below 2000 ft. A "high altitude" kit is required for anything between 2000 ft. and 4800 feet, it's max altitude. I'm at 4000 ft where the 9500DF has significant reserve horsepower and readily starts and runs heavy loads well within its specifications. The quality of Westinghouse generators is well known and thus are recommended by respected consumer organizations. It only helps that I can easily start the 9500DF at all temps between 24 deg F and 89 deg F, and the remote-start fob works 200+ feet away with a good battery installed. The WGen9500DF dual fuel generator is very unlikely to disappoint, especially with respect to the warranty. The Genmax warranty is only for "substantial defects", and they decide what that means. They require that the purchaser pre-pay round-trip shipping of any generator with a problem to their single US repair location for evaluation and possible warranty repair. My Genmax had a dead display out of the box, but the warranty requires that pre-paid shipping before they would inspect and consider whether or not to repair under warranty. Several phone messages were left at their repair center, but no call-back. Later, after I'd already returned the new Genmax (thank you, Amazon!) and had purchased a Westinghouse generator thru Amazon, Genmax finally called and eventually said that they would provide a free replacement display to me if I would fix the brand-new generator myself. No, thanks. The Westinghouse warranty is simple: If the customer provides for reasonable care and use, parts and labor are fully covered for 1 year, and parts-only for 3 years. There are many, many authorized repair stations, so shipping is typically not required. The only thing that bothered me a little, and this is picky, was that the 9500DF user manual had some mistakes. Someone must have converted another manual and missed 3 or 4 items, such as that, on the cover, the genset is said to be a Digital Inverter Generator (I wish), that it has an ECON switch (nice, if it was true), and a couple other nits. When mentioned to customer service, they thanked me and told me that a revised manual was already in the works. All's well that ends well. If you get one of these fine gensets from Westinghouse, you'll not be disappointed. Westinghouse and Honda set the standard for top-quality generators, but Westinghouse wins the price/value comparisons.

Great generator. Easy to set up and use straight out of the box. The dual fuel system (gasoline or propane) provides versatility in a power outage. The number of outlets and power output capacity allows this to be used to multiple needs, especially for the basic necessities of fridge/freezer, sump pump, and others. Maintenance seems straightforward and uncomplicated. This is the type of 'insurance' every homeowner should seriously consider.

Very easy to set up. Started up immediately! Everything in house ran smoothly. No flickering of lights. Definitely not quiet, but I live in the country so not a deal breaker.

Excelente ! Fue facil de instalar y es perfecto para generar la luz para toda mi casa .

This generator is not only extremely powerful and can drive my entire home, but the setup/instructions and user friendliness are exceptional. I was easily able to set it up and have it running in 30 mins with all tools, oil, funnel provided. The remote start is a great bonus here in Ontario where -30C is a certainty at some point this Winter. The build quality is superb - heavy duty materials, vcery tidy assembly and no loose fittings (yes I checked). There are only 2 small comments I would make, and 1 is something the manufacturer cannot really address without a lot of expense. The item is shipped without the the wheels or feet attached for understandable reasons, and the buyer must install them. Doing this is extremely simple and takes just a minute or 2, but the generator must be turned onto it's side to do this, and it is a very heavy piece of equipment. I am a 200lb guy and no stranger to the gym and I had no issues with this, but it is something to be aware of - if you are not able to handle heavy weights, you will need assistance to do this. Secondly, the website I ordered from said that the generator came with a spare spark plug, which it did not. Not a big issue. Overall, I am absolutely delighted with this generator and would not hesitate to recommend it

I recently purchased the Westinghouse WGen9500DF and I’m extremely happy with my decision. This generator has been reliable, easy to use, and offers great power. The dual-fuel capability is a huge plus, giving me flexibility depending on what fuel is available. It’s also very convenient with electric and remote start features, making it simple to get up and running. Overall, the WGen9500DF has exceeded my expectations. It’s been a great addition to my home, providing peace of mind during power outages. Highly recommend this generator to anyone in need of dependable and efficient power.

Estoy muy contento con el generador, ya que vivo en un área semi-rural y la sufrimos por electricidad seguido. Me provee suficiente energía para respaldar todos mis dispositivos esenciales sin problema. Sólo lamento que el manual no era claro acerca de la conexión a mi instalación eléctrica y no encuentro la página de registro de garantía para México, si me la pudieran proporcionar?

FOLLOW UP REVIEW: ** DO NOT GET THIS GENERATOR. After only a month, I could not get it started. It is now May and it still is not working. I have been told that I must pay for a service call. I am totally disgruntled with Westinghouse. If I do not wish to pay for the service call ($60), I must take it to the service centre to see what is wrong with it. I am 75, female, and cannot lift the generator. What a waste of $2500. As a consumer, do we have no rights anymore. I want to swear. Ordered this generator in October and finally got around to installing it yesterday - January 9th 2025. It was an easy install and started once the gas reached the engine. Tried the key fob remote - started up immediately. So far I'm excited about this generator. Sure hope it continues to comfort me. I love it.