What is the return policy on this product?

Amazon says you have one month. The cost of toothpaste and brush head will be deducted.

My dog gets tummy issues from sorbitol so we usually just brush with coconut oil- will this product still work even if we can't use your toothpaste?

Yes - ultrasound wave cleaning will still work - provided there is a coconut/saliva liquid present on the teeth and gum surface to serve as ultrasound transmission medium. However, the cleaning performance will not be same and the cleaning process may take much longer. The best cleaning performance you will achieve by using the emmi-pet ultrasound toothpaste. Its formula is enriched with nano-bubbles and has the right properties / consistency for best ultrasound wave cleaning performance.

When i turn on the emmy-pet the green light goes on for a short time then turns itself off. the blue charging light also keeps going off? why please?

How long is a short time? 2 mins? If that is about as long as it stays on, that is normal. If it is less than that, there could be a few

I bought the set. the manual said, i have to charged first for 24 hours straight. i did. the light still red on it. what does it mean? not working?

I found not only is it hard to read and understand, but it is so pale I never was sure what color it was.I don't use this expensive an difficult to use toothbrush anymore. But if you take the brush off the base and snap on the brush then turn it on it should run. Go with that answer.Otherwise write the manufacturer.As I said, I bought and tossed this expensive toothbrush.

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Emmi®-pet PRO+ Oral & Skin Care Set Electric Toothbrush Set for Pets. Patented 100% ultrasonic no Brushing Technology deep-Cleans - for Healthier Teeth & Gums & Fresher Breath. Made in Germany.

Emmi®-pet PRO+ Oral & Skin Care Set Electric Toothbrush Set for Pets. Patented 100% ultrasonic no Brushing Technology deep-Cleans - for Healthier Teeth & Gums & Fresher Breath. Made in Germany.

Product ID: 14973713

Details

Age Range (Description)
For pets of
Brand
Emmi-pet
Item Firmness Description
Extra Gentle
Power Source
Rechargeable

⚡Rechargeable & lightweight

🔇Silent ultrasonic tech

🦷Deep plaque removal

371367CFA

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Description

🦷 Elevate your pet’s smile with silent, science-backed ultrasonic care!

DUAL ACTION ORAL SKIN CARE - Innovative PRO+ tech not only cleans teeth but also soothes skin inflammation for holistic pet wellness.
EFFORTLESS NO BRUSHING ROUTINE - Just touch the bristles—no brushing needed—making oral care stress-free for you and your pet.
AWARD WINNING GERMAN ENGINEERING - Trusted worldwide, recognized as Oral Health Care Product of the Year with premium quality assurance.
CLINICALLY PROVEN PLAQUE FIGHTER - Patented ultrasonic waves reach microscopic crevices to eliminate harmful plaque and bad breath.
WHISPER QUIET ULTRASONIC CLEANING - Experience 100% silent, vibration-free deep cleaning that pets actually tolerate.

The Emmi®-pet PRO+ Oral & Skin Care Set is a German-engineered, rechargeable ultrasonic toothbrush designed for pets of all ages. Utilizing patented 100% ultrasonic wave technology, it cleans deeply without noise, vibrations, or brushing, effectively removing plaque and fighting bad breath. The set includes specialized brush heads and a skin care attachment to promote oral and skin health, making it the preferred choice of pet care professionals worldwide.

Specifications

ASIN	B00JG80IMC
ASIN	B00JG80IMC
Age Range Description	For pets of all ages
Animal Theme	Dog
Batteries	1 AA batteries required. (included)
Best Sellers Rank	#93,799 in Pet Supplies ( See Top 100 in Pet Supplies ) #430 in Cat Dental Care
Brand Name	Emmi-pet
Bristle Material	Nylon
Color	Green
Customer Reviews	3.6 3.6 out of 5 stars (285)
Global Trade Identification Number	04040513660052
Handle Material	Plastic
Included Components	Brush-head large, Brush-head small, Charging Station, Handset, Ultrasound Toothpaste
Item Dimensions	1.14 x 1.69 x 9.84 inches
Item Firmness Description	Extra Gentle (no brushing required)
Item Type Name	Version 2.0
Item Weight	90.33 g
Item model number	68015999
Manufacturer	Emmi Ultrasonic GmbH
Manufacturer	Emmi Ultrasonic GmbH
Manufacturer Part Number	4040513202368
Manufacturer Warranty Description	1 year limited manufacturer warranty
Material Features	Cleans completely silent - no noise, no vibration, no bristle movements, Lightweight, Rechargeable, pet oral health care, pet skin care, ultrasonic technology: Cleans with ultrasound waves
Model Number	68015999
Mount Motion	Ultrasonic
Number of Items	5
Number of Pieces	8
Number of settings	1
Operation Mode	Automatic
Other Special Features of the Product	Cleans with patented, clinically proven 100% Ultrasonic technology - no brushing required, Helps heal skin inflammation with included skin care attachment, Lightweight, Operates completely silently, no noise, no vibrations and no bristle movements. New - with haptic vibration signal when device is turned on and off., Ultrasonic waves deep-clean even inside tiniest crevices where ordinary toothbrus…
Package Type Name	Box
Power Source	Rechargeable Battery (charged by AC)
Product Dimensions	1.14 x 1.69 x 9.84 inches; 3.19 ounces
Target Audience	Pets of all ages
Theme	Pet Oral Care, Pet Skin Care
Toothbrush Head Shape	Oval
Unit Count	1 Count

Common Questions

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

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371367CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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