what are the chemicals that this softener is made from?

Material Data Safety Sheet says Citric Acid and Sodium Chloride, both listed as 30-60%, since the formula is proprietary

Why is this listed as a "City Water" softener cleaner when the Pro Products website describes it as an all-purpose softener cleaner?

Possibly because most City Water sources are not high in iron. There are separate products which are better for cleaning your softener when your water source is high in iron.

Is this a 4 or 5 pound container? Description says 4 pounds but pic shows 5 pounds. Thanks

i am not home to look at it, but i believe it's 4 #

If anyone has an empty 4lb or 1.5lb bottle of this, can you fill it up with water and tell me how many gallons of liquid it holds?

The 1.5 lb bottle is the same size and shape as a quart of motor oil, but a bit thinner. So guessing it would hold about 28-30 oz of water.

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Pro Products Softener Mate, Whole House Water Softener System Cleaner, Removes Limited Iron, Manganese, Silt, Metal, and Organic Compounds that Cause Inefficiencies, 4 Lbs

Pro Products Softener Mate, Whole House Water Softener System Cleaner, Removes Limited Iron, Manganese, Silt, Metal, and Organic Compounds that Cause Inefficiencies, 4 Lbs

Product ID: 1419449

Details

Brand
Pro Products
Item Form
Powder
Material Feature
Organic
Scent
Unscented
Specific Uses For Product
Water Filter

💧Removes iron, manganese & silt

⚙️4 lbs powder for easy dosing

🛡️Certified NSF/ANSI/CAN 60 safe

77890CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

💧 Keep your water softener flawless — because efficiency is the new luxury.

TRUSTED QUALITY - Backed by Pro Products’ 25+ years of water treatment expertise and certified safety standards.
EFFORTLESS MAINTENANCE - Simply layer between salt bags or dissolve in warm water for continuous cleaning with every regeneration.
RESTORE PEAK EFFICIENCY - Eliminates iron, manganese, and organic buildup to keep your softener running like new.
UNIVERSAL COMPATIBILITY - Safe and effective for all municipal water softeners, ensuring broad usability without risk.
EXTEND SOFTENER LIFESPAN - Protects resin beds and control valves from scaling and mineral damage for long-term performance.

Pro Products Softener Mate is a 4 lb powder cleaner designed to remove iron, manganese, silt, metals, and organic compounds that degrade water softener performance. Certified safe for municipal water systems, it restores resin beds and control valves to peak efficiency, extends system lifespan, and simplifies maintenance by layering with salt or dissolving in water for regeneration.

Specifications

ASIN	B00608F6WI
Best Sellers Rank	#83,899 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #63 in Water Softeners
Brand Name	Pro Products
Customer Reviews	4.4 4.4 out of 5 stars (767)
Global Trade Identification Number	00818125000405
Item Form	Powder
Item Volume	1 quarts
Item Weight	2.4 pounds
Manufacturer	Pro Products
Material Features	Organic
Model Number	SM65N
Number of Items	1
Part Number	SM65N
Scent	Unscented
Size	64 Ounce (Pack of 1)
Specific Uses For Product	Water Filter
Surface Recommendation	Metal
UPC	818125000405
Unit Count	64 Ounce

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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