My pump stopped working and when i pulled it out it started smoking. what do i do?it dosent turn on at all

Return it to the manufacturer. I've purchase two of these pumps and they worked for a few weeks then they stopped. They were replaced but the replacements only lasted a few weeks. I have a smaller one that I purchased as a backup for when I purchase new kois, don't know if that is still coming on. I think that there is a serious problem with these pumps I would definitely never purchase these again

I purchached in dec 2019 and its failed. Is there a warrenty?

Dear Valued Customer, Thank you for choosing VIVOHOME products. As for your question, we sincerely apologize for the inconvenience caused by the item. To solve your issue, would you mind contacting us with your Amazon order ID via Amazon's direct messaging service? We will provide you with a satisfaction-guaranteed solution within 24 hours. Best wishes, VIVOHOME Customer Care

Whats the PSI for this pump???

depends on the lift 2700 GPH at 1 foot about 800 per hour at 8 feet

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

VIVOHOME 220W Pond Pump, 4500GPH Submersible Water Pump for Koi Pond

VIVOHOME 220W Pond Pump, 4500GPH Submersible Water Pump for Koi Pond

Product ID: 134024680

Details

Brand
VIVOHOME
Color
Black
Item Weight
8.8 pounds
Material
PC+ABS
Maximum Flow Rate
75 gpm
Maximum Lifting Height
19 feet

⚡220W high power output

💧4500 GPH ultra-strong flow

📏19ft max lift height

201118CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Description

💦 Elevate your pond game with powerhouse flow and sleek silent operation!

BUILT TO LAST - Durable ABS body with ceramic shaft and IPX8 waterproofing ensures long-term, worry-free use.
MAINTENANCE MADE EASY - Protective mesh filter and vibration-dampening suction cups minimize upkeep and maximize stability.
UNMATCHED WATER POWER - Pushes 4500 gallons per hour for crystal-clear ponds and dynamic water features.
PRECISION FLOW CONTROL - 5 adjustable nozzle angles and dual adapter compatibility for tailored water direction.
WHISPER QUIET EFFICIENCY - Advanced magnetic drive motor runs at 30-40 dB, blending power with peaceful operation.

The VIVOHOME 220W Pond Pump delivers a robust 4500 GPH flow with a 19-foot lift, engineered for koi ponds and water features. Its durable ABS construction, ceramic motor shaft, and IPX8 waterproof rating guarantee longevity. Featuring a quiet magnetic drive motor and adjustable nozzle angles, it offers customizable, energy-efficient water circulation with minimal maintenance.

Specifications

ASIN	B07PMHNG2P
Best Sellers Rank	#3,674 in Patio, Lawn & Garden ( See Top 100 in Patio, Lawn & Garden ) #15 in Water Garden & Pond Pumps
Brand Name	VIVOHOME
Color	Black
Customer Reviews	4.2 4.2 out of 5 stars (802)
Flow Rate	75 gpm
Horsepower	220 watts
Included Components	Adapter×2, Filter Bag×1, Manual×1, Suction Base×4, Water Pump×1
Item Dimensions L x W x H	9.3"L x 5.5"W x 5.9"H
Item Weight	8.8 pounds
Manufacturer	VIVOHOME
Manufacturer Part Number	VH365
Manufacturer Warranty Description	1 year
Material Type	PC+ABS
Maximum Lifting Height	19 feet
Model Number	PG4500-S
Number of Items	1
Power Source	ac
Product Style	Submersible Water Pump
Specific Uses For Product	Pond
Unit Count	1 Count
Voltage	120 volts

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.