NESCO CU‑50 Electric Coffee Urn for Events and Offices, 50‑Cup Stainless Steel Brewer with Double‑Wall Heat Insulation

So far, so good. Have only used it twice, but here is my experience so far: - First of all, for those who are interested, the product is MADE IN CHINA. - Quality seems pretty decent. The power button and tap seem solid. It is not very heavy though - I was expecting it to be heavier. Will be easy to transport to parties. - Right out of the box, it was easy to set up. I filled it with water to see how many of my mugs could be filled when it was maxed out. I drained it through the tap and got about 20 regular size mugs out of it. Mine are just regular mugs, not the oversize ones and not the smaller dainty ones that usually come with your grandmother's china set. Based on the product description, I knew I was not going to get 30 with my mugs. I am happy with the 20 cups. Also, I had to tip it at the end to get a 3-4 of the remaining cups out of it. I wonder if this is a safety feature for the machine itself, so it does not run dry and burn out. - Filled the machine again to the top marker and made a test batch of coffee. I used the same amount of grinds that I would have used to make 20 mugs in my auto drip. - I came back after 40 minutes, and the coffee was ready (machine had switched to the "keep warm" setting). The coffee came out really good and exactly as I expected. I highly recommend doing the test batch to find your preferred strength. - One thing to note, on my machine the front water marker never changed from clear to dark color, even after the coffee was brewed and after I tapped a few cups. - The outside of the machine gets hot, but not dangerously hot. You would not burn yourself by touching it, but you wouldn't want to hold your hand on it either. The top lid gets much hotter, so do be careful there. It's very nice that the lid locks in place too. - The coffee comes out VERY hot, which is nice in my opinion. Just make sure the tap is out of kids reach. - After brewing, I poured myself 1 cup and then I turned the machine completely off and waited: * AFTER 30 MINUTES: coffee was steaming hot - basically the same as when the power was on * AFTER 60 MINUTES: still very hot - lots of steam coming off the coffee once it was in the mug * AFTER 90 MINUTES: still steaming! I think you could let it sit for 3 hours and still have reasonably hot coffee. - For the price, I am really happy with this purchase. Looking forward to using it when we entertain. - As others have mentioned, the only fault I can find is the hard-wired power cord. Wish it was detachable....

Another update regarding Nesco's customer service. I broke the handle on the spigot. it was all my fault. I called customer service and said I needed to buy a new spigot because I broke the handle. They asked me if just getting a handle would work. Of course I said yes! I didn't know that just the handle was an option. Now the job of replacing the whole spigot turned into just snapping on the new handle. Because I broke it, I did not expect any kind of guarantee and was willing to pay for a new handle, which was only $2.95. I was very satisfied with the phone process with Nesco customer service and thought I should post my experience. We still LOVE our "little Nesco!" Another Update; it's been about one full year and our Nesco is still going strong! The longer we have it, the more we love it! We are very happy we purchased our little Nesco, and wanted to send this update as our time-tested experience with this great coffee Urn. Since it's been 6 months since my original review, (which was accidentally deleted when I tried to add an update) I want to give another update. We use the the Nesco EVERY DAY, and it has been working flawlessly. We love our Nesco! Very glad we bought it. This is a correction to the type of filter that I found works in the Nesco. I use what's called a "Basket Filter" - NOT a number 4 filter. The filter that I use in this coffee maker is called a basket filter, for 8 to 12 cup coffee makers, and measures 2 1/2 X 3 1/4 inches. I wanted to clear this up right away. OK, now enjoy using your Nesco with THAT filter! LOL

This was wonderful for a while. But before we had it for 90 days, never using it more than once a day, nothing we did could ever get the green light to come on again, and from that time forward, "finished" coffee was too weak to drink - the process will not fully finish anymore. Seems we can't return through Amazon at this time, but if I can get the manufacturer to honor their warranty, I will return this. I've updated this back to 5 stars because we love the product and Nesco customer service is fantastic - they are sending us a no-cost replacement,

Well here's my first one star review ever (I think). I don't like reviewing things and being negative, so I generally don't review things I don't like, but this time I'm so disappointed, and I hope no one reading this will make the same mistake as I did in purchasing this product. I bought two of these absolutely GORGEOUS urns for my monthly events. I have used them exactly three times each in which they were only holding brewed coffee for about 2 hours. I made coffee only once in Dec, Jan, and Feb. As another reviewer pointed out, there is a lot of coffee stored in the unit below the spout, and you have to lift and tip the urn to actually get the last cups out. I had to do this while juggling and filling large thermoses. Why thermoses? Because the first time (Dec) that I used this product the coffee didn't brew "one cup per minute" and was still weak after over an hour of brewing. So, I decided to make the coffee at home, invest in four thermoses, and lug those to the events instead. The coffee is extremely hot (a positive), and the unit is extremely noisy (not good at a public speaking event). :( Then this morning when I went to brew 40 cups for today's event, the urn kept brewing for THREE HOURS and never went to the "warm" cycle. I finally wondered (with the copious amount of steam coming from the top) whether the coffee might actually be evaporating! Sure enough, 20 of the 40 cups were gone, and I was left with super strong sludge. In a pinch, I heated water in my Hamilton Beach electric tea kettle and poured some hot water into the coffee. Eventually it was palatable and everyone at my event said that was the best coffee I'd ever made! However, regrettably, I will not be making it again. "Make 40 cups of coffee, reduce to 20. Add hot water to taste." Right. The frustrating thing about this urn was getting the coffee measurements right. I was told by Nesco that 1 teaspoon per cup was typical. Bleah. VERY weak. I found some info on the Food Network that said 1 level tbsp per cup, and it came out just right...when it worked. I tried to get a refund on the product, and Nesco immediately turned it down because of "expiration of returns period." A tough lesson learned, and over $70 going to recycling. Darn. Five stars for how elegant and beautiful these urns look. However, as in life, it's not what's on the outside that counts, it's what's on the inside. :)

I used this to make coffee for workers during a winter renovation. I was specifically looking for double wall insulation and this one has that and was able to keep coffee warm for a couple hours after turning off the pot, even sitting in an open garage in winter Temps. I tried the coffee a couple times and it was fine but not anything to rave about But that could very well be due to the user or the coffee used. I got fresh ground Starbucks beans but hadn't used them before for comparison 🤷🏾‍♀️. Some reviews mentioned it being loud. It seemed pretty quiet to me, but I uploaded a video of it brewing since people have different tolerances for noise. I do wish the cord came off for easier cleaning, but for the price I'd say it was a good buy and would recommend.

CAREFUL OF THE SMALL PIECE INSIDE BOTTOM OF STEM, IF IT IS LOST THE PERCOLATOR WILL NOT WORK CORRECTLY. Warning aside, this beautiful smaller-sized urn, works as great as it looks! I have used both this urn and the larger (50 cup) model, they are the same except for size. I had some consternation after looking at some of the negative reviews, but their "gripes" are apparently inaccurate, not surprising to me. Made of two-layer stainless steel, the polished outside looks great whereas the only non-stainless part that may interact with the coffee is the center heater piece, a part that cannot be avoided. The basket is stainless steel as well, another indicator of good quality. The percolator works very well, it is quiet and shuts off when temperature is reached, avoiding any overheating. If the unit does not remain upright it may require a "re-set" via pushing the button at the center under the unit. The 30 cups capacity refers to having the basket in place, or 30 x 5.9 = 177 ounces (5.2 liters). Without the basket in place (e.g., hot water or tea) the unit can hold 6.8 liters; this can be misleading as advertised. The unit is of unusually high quality for its price, and is comparable with urns costing about twice as much...a great buy!

Never again.... bought 8 of these... after 16 total hours of proper use problems started...5 of the 8 did not brew.... reset button needed activated every 5 minutes... unreliable....Amazon was kind enough to let me return. The seller had lame excuses for issues and blamed lack of ability to help on their engineer. Never followed through with a solution or willingness. My opinion Service and thermostat poor.... find another brand... disappointed...I thought these were really impress.

I LOVE my new coffee urn! I've been using a 50 yr old West Bend one in harvest gold. This one is shiny and new and makes great coffee. My family all commented on how good it tasted. It was easy to clean, and the Shiney sides did not get smudged up, which I was afraid could happen. Lots of clearance under the sprout too. I used 1.5 cups of grounds for 30cups if water in a light to med roast. It took about 30 minutes to brew. There are no disadvantages that I can see.

Tiene un mes de que la compré y ya no calienta, ¿cómo puedo hacer uso de la garantía?

Excelente relación calidad/precio

I bought this unit to make Tea for a large dinner party on 1st try, placed the tea bags in the basket (that holds ground coffee) but did not work for tea bags. On next try, I just chucked the tea bags straight into the urn and turned it on. Worked really well, made excellent strong tea

No funciona adecuadamente. No se apaga cuando ya está listo el café, de manera que se sobre calienta la cafetera y se evapora la mayoría del agua que inicialmente se agregó. Por esa razón también se fuga el agua. Le tuve que regresar. Tuve una igual previamente, funcionó por 1.5 años. Pero la nueva falló.

NO EMBONA BIEN LA TAPA, SE SALE EL VAPOR Y GOTEA MUCHO POR LA TAPA