They refunded my money and did not want the item returned.

Can I purchase just the replacement bolt?

Yes...you should be able to purchase just the bolt. But it might be easier if you took the old bolt to a local hardware store. They may be able to match the tread design and be cheaper than going thru the manufacturer

Why will the seller not accept the item when requesting to return?

Because they’re cheats and Amazon helps them get away with it. If something hasn’t been used because it couldn’t be installed, there should be no problem accepting it in return. Even aids for getting up from a chair they won’t accept return. This is a racket and we’re the marks. Amazon used to protect their clients. NEVER BUY FROM THESE PEOPLE!

Listing said eligible for return or replacement but when i try to return, it says i can't. still in unopened box. just didn't need it. any recourse?

Nope. Amazon says it’s clearly stated, which it is not. It says it’s returnable but it’s not. Complain to Amazon. Write bad reviews explaining they cheat customers. Contact your state’s consumer protection agency. That’s what I’ve done. And warn as many unsuspecting customers as possible.

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Carex E-Z Lock Raised Toilet Seat With Handles, 5" Toilet Seat Riser with Arms, Handicap Raised Toilet Seat For Seniors and Elevated Toilet Seat

Carex E-Z Lock Raised Toilet Seat With Handles, 5" Toilet Seat Riser with Arms, Handicap Raised Toilet Seat For Seniors and Elevated Toilet Seat

Product ID: 120335298

Details

Brand
Carex
Color
Gray White
Item Weight
5.6 Pounds
Material
Polycast
Number of Items
1
Product Dimensions
17"L x 15.5"W

🔒E-Z Lock secure fit

🪑5-inch height boost

🛠️3-step quick install

199506CFA

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In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

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Description

🚀 Elevate your bathroom game with Carex E-Z Lock — comfort and confidence in every sit!

LOCK IT DOWN - E-Z Lock base ensures a rock-solid, slip-free fit every time
UNIVERSAL FIT - Adjustable arms (18-20") and 9" opening fit most round & elongated toilets
BUILT TO SUPPORT - Durable design supports up to 300 lbs with padded, ergonomic handles
INSTALL IN MINUTES - Tool-free 3-step installation—upgrade your bathroom hassle-free
ELEVATE COMFORT SAFETY - 5-inch riser height for effortless sitting & standing

The Carex E-Z Lock Raised Toilet Seat with Handles is a 5-inch elevated toilet seat riser designed for seniors and individuals with mobility challenges. Featuring a secure E-Z Lock base, adjustable padded arms, and compatibility with most toilet shapes, it supports up to 300 lbs and installs easily in minutes, combining safety, comfort, and convenience.

Specifications

ASIN	B001RJQE7G
Best Sellers Rank	#25,322 in Health & Household ( See Top 100 in Health & Household ) #14 in Raised Toilet Seats
Brand	Carex
Brand Name	Carex
Color	Gray, White
Customer Reviews	4.3 out of 5 stars 2,991 Reviews
Global Trade Identification Number	00023601023032
Included Components	toilet seat
Item Dimensions L x W	17"L x 15.5"W
Item Type Name	Toilet Seat Riser
Item Weight	5.6 Pounds
Manufacturer	Carex Health Brands
Manufacturer Part Number	B303-00
Material	Polycast Plastic
Material Type	Polycast Plastic
Model Number	FGB30300 0000
Operation Mode	Manual
Product Dimensions	17"L x 15.5"W
Shape	Rectangular
Style	Adjustable,Elongated
UPC	023601023032 023601323033
Unit Count	1.0 Count

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Fantastic and great service. Shipping was faster than expected.

1 week ago

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Great price for an authentic product. Fast international shipping too!

3 weeks ago

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199506CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

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