They refunded my money and did not want the item returned.

Can I purchase just the replacement bolt?

Yes...you should be able to purchase just the bolt. But it might be easier if you took the old bolt to a local hardware store. They may be able to match the tread design and be cheaper than going thru the manufacturer

Why will the seller not accept the item when requesting to return?

Because they’re cheats and Amazon helps them get away with it. If something hasn’t been used because it couldn’t be installed, there should be no problem accepting it in return. Even aids for getting up from a chair they won’t accept return. This is a racket and we’re the marks. Amazon used to protect their clients. NEVER BUY FROM THESE PEOPLE!

Listing said eligible for return or replacement but when i try to return, it says i can't. still in unopened box. just didn't need it. any recourse?

Nope. Amazon says it’s clearly stated, which it is not. It says it’s returnable but it’s not. Complain to Amazon. Write bad reviews explaining they cheat customers. Contact your state’s consumer protection agency. That’s what I’ve done. And warn as many unsuspecting customers as possible.

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Carex E-Z Lock Raised Toilet Seat With Handles, 5" Toilet Seat Riser with Arms, Handicap Raised Toilet Seat For Seniors and Elevated Toilet Seat

Product ID: 120335298

Details

Brand
Carex
Color
Gray White
Item Weight
5.6 Pounds
Material
Polycast
Number of Items
1
Product Dimensions
17"L x 15.5"W

🔒E-Z Lock system for secure fit

⚙️5" height boost for ergonomic ease

🛠️3-step quick installation

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132887CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🚽 Elevate your comfort, lock in your independence!

UNIVERSAL FIT - Adjustable arms (18-20") and 9" opening fit most round & elongated toilets
COMFORT HANDLES - Padded arms provide safe, comfortable support for seniors & handicapped users
SECURE STABLE - E-Z Lock base ensures no-slip, stable seating up to 300 lbs
HASSLE FREE SETUP - Install in minutes with simple 3-step process—no tools, no stress
ERGONOMIC ELEVATION - Boosts toilet height by 5 inches for effortless sitting & standing

The Carex E-Z Lock Raised Toilet Seat with Handles is a durable, easy-to-install toilet riser that adds 5 inches of height for enhanced accessibility. Designed with padded handles and a secure locking mechanism, it supports up to 300 lbs and fits most standard and elongated toilets, making it an essential upgrade for seniors and those with mobility challenges.

Specifications

ASIN	B001RJQE7G
Best Sellers Rank	#12,097 in Health & Household ( See Top 100 in Health & Household ) #4 in Raised Toilet Seats
Brand Name	Carex
Color	Gray, White
Customer Reviews	4.3 4.3 out of 5 stars (2,956)
Global Trade Identification Number	00023601023032
Included Components	toilet seat
Item Dimensions L x W	17"L x 15.5"W
Item Type Name	Toilet Seat Riser
Item Weight	5.6 Pounds
Manufacturer	Carex Health Brands
Manufacturer Part Number	B303-00
Material Type	Polycast Plastic
Model Number	FGB30300 0000
Operation Mode	Manual
Shape	Rectangular
Style	Adjustable,Elongated
UPC	023601023032 023601323033
Unit Count	1.0 Count

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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2 months ago

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132887CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

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