I can't seem to be able to switch on the product. i've had a replacement product, but i am also unable to make it work. am i doing something wrong?

Diagonally above the eyelashes there’s little circular buttons inside the cloud you should be able to feel and push to turn on either side. Right side is lights and left side is various sounds hope this makes sense.

What decibel number does the loud sound reach?

No idea on decibel but it isn't loud at all. When it's in the pram with the baby and I'm out of the house I can't even hear it

Can you take out the electrics inside and machine wash the cloud?

No you can't, it is supposed to just be wipe clean

Where is the control module in the back for the volume? I can't find it!

It’s inside the Snuz cover on the back. There should be an on and off switch on one side of the battery pack and then the volume switch goes between loud and quiet in the other side.

Snuz Snuzcloud Baby Sleep Aid White Noise Machinesoft And Portable

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Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

☁️ Drift into dreamland with the ultimate portable sleep sidekick!

ON THE GO COMFORT - Plush, huggable design easily attaches to cribs, prams, or car seats, ensuring your baby’s calm anywhere.
GENTLE NIGHTTIME GLOW - Dual soft lights—soothing pink and white—create a peaceful ambiance that eases nighttime routines.
VOLUME LIGHT CONTROL - Adjustable settings let you fine-tune sound and light levels for optimal comfort and minimal disturbance.
STYLISH THOUGHTFUL GIFT - Chic grey cloud design fits modern nurseries and makes an essential, memorable baby shower gift.
CUSTOMIZABLE SLEEP SANCTUARY - Four calming sounds including heartbeat, lullaby, pink noise, and waterfall to tailor your baby’s perfect sleep environment.

The SnuzCloud Baby Sleep Aid is a portable, plush white noise machine featuring four soothing sound options and two adjustable night lights. Designed for newborns up to 6 months, it easily attaches to cribs, prams, or car seats, offering customizable volume and lighting to create a calming sleep environment at home or on the go. Lightweight and stylish, it’s a top-rated baby essential and perfect gift for new parents.

Specifications

ASIN	B07PVC1SK1
Additional product features	Volume adjustment
Batteries	AAA batteries required.
Batteries required	Yes
Best Sellers Rank	2,372 in Baby Products ( See Top 100 in Baby Products ) 13 in Sleep Soothers
Care Instructions	Safety warning: Keep away from fire. Do not suspend directly over baby’s head. Soft toys should not be left in a baby’s cot. Remove from a sleeping baby. Do not machine wash – surface clean only. Only adults should handle batteries.
Customer Reviews	4.4 4.4 out of 5 stars (2,561)
Date First Available	21 Mar. 2019
Frustration-free packaging	Frustation-Free Packaging
Item Weight	300 g
Item model number	AC002A
Material composition	100% Polyester
Model Number	AC002A
Number of items	1
Product Dimensions	24.5 x 9 x 16.5 cm; 300 g
Style	Single
Target gender	Unisex

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