Santevia Gravity Water System Filter | at Home Water Filter That Makes Water Alkaline and Adds Minerals | Chlorine and Fluoride Filter (Countertop Model)

I really like the water filter system. Easy to make water. I'm not sure about the alkaline taste, but would recommend.

I do overseas work as a civilian contractor. I have used this system in Afghanistan, Iraq and now Cuba. Cuban water on the Naval Guantanamo Bay is desalinated seawater. It has its own strange taste and there is also a lot of rust in the pipes. This filtration system removes the rust with the half micron ceramic prefilter, cleans the water and gives it a delicious taste with the main filter, and adjusts pH and adds minerals with the bottom rocks. It is easily maintained and you enjoy drinking water again.

Love my Santevia water system. Fits perfectly on my kitchen counter. Water tastes clean and fresh. The filtration speed is good. Drinking more water with the Santevia system.

I have seen lots of complaints about leaks; my first run had a leak at the spigot that ran around the top of the base and down one side to the counter.The first thing to check is how the gaskets or silicone washers at the spigot are seated. Just unscrew the spigot from the back, check to make sure the washer is all the way up flush against the side. Press all around with your fingers. Do the same on the outside of the spigot and screw back together "finger tight". It can't be too loose or too tight or it will leak. If you have a little divot in the washer it will leak too, but you can find food grade silicone grease at scuba supply sites. A very light, barely shiny coat on the washer will usually fix that.After leak correction it works great, quite fast *for a gravity system with 5 stages*. Approx. 1 gal/hr. If you want speed you have to get the powered system that forces the water through the filters. Since I live in hurricane country I want one that works when the power goes out.It's easier to keep up with than the filter pitchers because it holds more. So far, very pleased with flavor and performance. Will update.

Product was faulty. I sent it back for full refund. They are sending another water filter. I need my money back to get another

I really liked this product when I first got it. I wanted it for the purpose of raising pH and also for removing flouride. I ordered some professional grade testing supplies to verify that i was getting results. I had two separate sets of strips, one for pH, and one for the different metals in the water. Although these tests are in the form of strips, both are designed for testing drinking water. There is no reason why these strips should not work for water. Both types of strips showed that the pH was the same for the santevia filtered water and the tap water, at about a 6.5. The strips that also test for metals in the water indicate that lead and flouride are exactly the same in the two samples of water. I spent extra money on a flouride filter and it has absolutely no effect on the fouride in the water, with a reading of 20 in both samples. Lead is the same in both samples as well. I tested multiple samples from both sources and the results were consistent. The only thing that shows up different between the tap water and santevia water is nitrates. Everything else- pH, lead, flouride, hardness, chlorine, copper- are exactly the same before and after being filtered. I used strips from the same kit to test other things around the house (like vinegar, etc) to make sure that the strips actually work, and they do.I reached out to customer service to see if something can be done, and they completely avoided the issue with the flouride still in the water, and then basically insisted that the pH really is different but that I have to spend a lot more money on a much more expensive form of testing (that i obviously wouldn't get reimbursed for) in order to see the results. They just left it at that. He said i can return it if it is still within 30 days, but that is all they will do. He did not offer any troubleshooting suggestions to try to make the product work. My time limit to return it is up. It took me 30 days to test the product two different times in order to see that it doesn't work. I, of course, am out the $35 that it cost for the testing supplies as well, in addition to losing the $200 I spent on this product.When contacted for customer service, the company completely avoided major parts of my question, tried to get me to spend more money on more tests (that cannot be refunded) and offered no realistic options for returning the product. They are not accepting any responsibility and are being completely uncooperative, leaving me with a loss of over $200.I tried to give this 0 stars, but it won't register that way, so i had to give it 1. It really should get negative stars because of the hassle and extra expenses involved.Update: customer service did respond again. They just emailed me a picture of tests on the water saying that their tests show that the product works. They stated that they just tested the same water and were able to get 95% reduction for lead and flouride. That is completely ridiculous. The water from the unti on my countertop does not have any reduction in flouride or lead. They dont even know how to resolve that. They just insist that it really does when it definitely does not. They count on customers not being able to test for accuracy.Update (again): i am glad that I purchased this product through Amazon and not directly from santevia. The customer service representatives at santevia were avoiding my questions and were completely unwilling to take any steps to resolve or even address the issue. It was more than 30 days after i received the product that i realized it is ineffective, so i could not even return it to them anymore. I would have had to take the loss on the product and also the additional expenses for testing supplies. When i called and explained the situation to a representative at Amazon, they were willing to refund to me the cost of the product and the cost of testing supplies that were ordered through Amazon and were willing to take things up with santevia themselves. If I had ordered this product any other way I would have lost all of that money, so I am grateful that Amazon was willing to step up and take responsibility and make the effort to resolve the issue when santevia was completely uncooperative.

Happy with the taste and quality of the water after filtration. The flouride filter was a main selling point for me, the water clarity and taste is definitely improved much over direct from the tap water.Assembly is fairly simple, but there are a couple of things to look out for.First, the washers on the spigot are clear and can fall off when removing from the plastic bag. So, be very aware of the washers and keep track of them.Secondly, I had to disassemble and redo a couple of times due to slight drip leak. But, after the second reassembly, the spigot has been leak free.Overall, if you cannot spend thousands of dollars on a water filtration system, then this product by Santevia is a great deal for what you receive. Excellent tasting and refreshing water.

Santevia doesn't get enough praise perhaps because it's a Canadian company and there are a lot of American competitors. This is my 3rd one in 20 years. Sometimes there's a period of neglect that requires replacement as a whole, rather than replacing just the parts. During Covid this happened; we got a little too lazy and let the system get too corrupted. So we switched to bottled water for about 9 months and it wasn't nearly as good as Santevia water. I don't agree with the complaints I've read. This is as good as the first system we purchased 20 years ago. The water is very clean and the added alkalinity is not so much a matter of taste improvement, although the water does taste noticeably better, it's more because it's so smooth and easier to drink more water. Just what the doctor ordered for just about anything.

Buen filtro de agua, el agua no sale con mal sabor, el filtrado es un poco lento, espero que no dejen de vender los repuestos acá en México como el de cerámica que se tiene que cambiar aproximadamente cada año.

It tastes like it says what it does. I've not had the water tested to see if it holds up to it's claims. However I've seen quite a lot of review videos and it seems to be above the average apart from a few claiming aluminium albeit they say it's to do with the medium that filters out fluoride. I'm well impressed at the moment as I'm doing the best I can in rented accommodation. I've a tap filter and then put that filtered water into this and I have to say it does taste good !

THIS IS BY FAR THE BEST FILTERATION SYSTEM , THAT I HAVE EVER HAD... WORKS GREAT, EASY TO CLEAN, PUTS MINERALS BACK.... WATER TASTE GREAT

Ho comperato due anni fa il primo Santevia in Canada dove vivo più mesi all'anno sono stata felice di trovarlo anche qui in Italia così comprato con fiducia posso affermare che é molto valido per la purificazione della nostra acqua e alcalinizzante proteggendo il nosro PH inolte di uso semplice e pratico, lo consiglio

Purchased as a "must have" for my family and me and dont regret it for a second