Poly EncorePro 540 Wired Headset with Mic for PC & Work

Love this headset! For work we use Skype to run all our calls and the headsets we’re given are big, clunky, uncomfortable and you have to use the headband with them, so I found this one that’s sits just on your ear (headbands come with, but you don’t have to use). The volume and sound is loud and clear. When I bought this it was recommending that I buy two additional pieces/adapters, but that’s not needed. I only bought the “TruVoice USB Adapter Cable with Volume.” This was needed to plug the headset into and then the adapter plugs into the laptop USB. It was cheaper to only buy the one and it still works. Overall the earpiece clip is very comfortable and sits well on the ear with zero-to no discomfort even if you wear it for a few hours. LOVE IT! Way better than the clunky headband ones that irritate and almost cause a headache because they use pressure to keep it on.

I am a 911 Dispatcher for a major city, lots of telephone calls and radio traffic each day. This headset is comfortable, has good sound quality and reliable in times of crisis. Highly recommend!

Writing as an Aviation review. Good for Air Traffic Controllers and Remote Pilot Operators. I am a retired airline pilot with some tinnitus, working as an RPO. The sound quality is good as I can hear voice communications clearly. ATC instructors say they hear me loud and clear. The connector works with my Plantronics PTT (see connector photo). The earpiece came with 3 different options to wear. Photo shows the headband option which I found most comfortable as it allows pivots up and down as well as left and right. Only downside I can see is the mic boom is not adjustable, but this is a small hit considering no communication problems so far.

It’s very light weight and stays on my ear MUCH better than my old one. Sound quality in my ear is good. The noise cancelling is not the best. Callers can still hear my partners when they are talking semi loudly in the background. Price was decent. I would recommend.

It does not have a phone jack. Now, their misleading statement "Connects To: Desk phones and/or computer with separately purchased accessory" is to be taken literally; silly me, I read it as "Connects to desk phones" [because it's a headset for phones! They all have phone jacks!] and that the second part "and/or computer with separately purchased accessory" meant that to connect to a computer, an accessory was needed. Nope, they mean, 'start with this crappy device, and then buy others! just to make it do what it should have done initially!' This is an attempt at a hustle. I've worked in call centers and other customer service jobs for many years, and had a range of good <---> bad headsets, and this one is actually the worst I've ever tried. The short answer is, if you're reading this, you have been warned: This is not the headset you want to buy; you'll end up returning it. Thank goodness Amazon allows for easy returns, so Plantronics will not be getting to keep my money for tricking me into buying a crappy product. Shame on you, Plantronics. Just be honest in your description. Declare the length, or lack thereof, the cord. It has a very short cord! You will have to be very close to the phone to even use it, and 2/3 ways to wear it will not stay on - the only one that does is the classic uncomfortable one. The earpiece is tiny. The ear-only attachment will not stay on. The 'comfortable' neck attachment will not stay on. The classic headpiece will stay on but it is as crappy as cheap headsets. The cord is terribly, awfully, short. This is an abject failure. I couldn't me more disappointed. Even if the box had been empty; that would have been better. Maybe two small paper or plastic cups with a kite string connecting them; you know, that phone game we played as kids? Holding my hand up to my ear with pinky for mic and thumb for speaker is a better headset. I really could go on and on, and I've gone on and on because sadly, I ignored other negative reviews because I wanted the good ones to be true. I've been reminded why reviews on Amazon are so important, because we can help one another avoid bad purchases, and promote actual good products when appropriate. I really hope Plantronics reads this, and they start firing people in their design and marketing teams. Your name is besmirched. For shame, for shame...

The best thing I can say is that it generally works. While the mic looks good, it's not very versatile and makes ideal placement a challenge. I continually need to adjust to avoid inadvertently blowing into it. My biggest problem, however, is the earpiece's extremely shallow inner-lip that the foam is supposed to wrap around. After about four months of normal use, the ear-cushion's edge grew too loose and constantly started falling off. Having now lost two of them so far, I am definitely beginning to reconsider my choice in buying this.

I am a 911 Dispatcher. We do both call intake and dispatching. The headsets they issue us, the HW710 gave me a migraine short into the shift. This is lightweight, and comfortable. I switch between the “behind the head” and “over ear.” The over ear loop does wear out after a while but they aren’t that expensive. The audio on my end is much better than the 710, and from what I’ve heard the mic is better as well. Plus I no longer go home from work with a migraine!

I am working from home 8 hours a day taking calls for my employer, a top consumer technology manufacturer. I tried this headset after using three other options. This is by far the best. The three ways of wearing the speaker/mic are all comfortable, and I switch them every few days to vary my experience. Each holder can be adjusted for wear on either the right or the left ear. Customers with whom I’m speaking often comment on the clarity of my voice, and my coworkers have commented on that as well when I participate in webex meetings. I purchased a quick connect cable to adapt this to a 3.5mm headphone jack on my workstation. The noise cancellation works very well... I use an air filter in my workspace, and my customers don’t hear anything but my voice. This is an excellent product.

Finalement le son de ma voix durant les appels est clair! Merci beaucoup

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Works great

Awesome headset. As advertised. Very clear and comfortable

Headset volume is very very low for whatever reason, otherwise works