Does it come in just a flat box or is the flat box in a giant box filled with bubble wrap

The Artisan flat cardboard packaging comes bubble-wrapped. Whether that's in a larger box I'm pretty sure but not 100%. Once unwrapped, the Artisan cardboard package was in perfect condition as seen in a video I posted to answer another question about the packaging.

Does the pad come flat in a package or rolled?

The pad comes flat in Artisan's sturdy cardboard packaging. Artisan's square label is in the middle of the front side and is written beautifully in Japanese and English. Artisan's logo is also stamped on the front. The package is opened with a cardboard tab used to pull a ribbed line near/along one edge. I've also ordered pads directly from Artisan before, and this one is genuine.

how would I clean it?

Soak in tub with lukewarm water and a little dishwater detergent. Leave for a an hour. Scrub with microfiber washcloth. Gently work edges with a soft toothbrush. Leave for another hour our two. Rinse thoroughly with cold water. Air dry on flat surface. Will be like new.

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Artisan Hien (Black/XL) [FX-Hi-SF-XL-B] FX Soft (Japan Import)

Product ID: 104474248

Details

Brand
Artisan
Color
Black
Material
Polyester
Recommended Uses For Product
Gaming
Special Feature
Non-slip

📏49W x 42L x 4H mm precision sizing

🧵Knitted polyester fabric for smooth glide

🧽4mm unique special structure foam layer

123041CFA

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Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🎯 Elevate your precision game with Artisan Hien — where control meets comfort.

GLOBAL PRO ENDORSEMENT - Trusted by pros in 60+ countries—join the elite who refuse to compromise on precision.
OPTIMIZED KNITTED SURFACE - Engineered polyester weave balances smooth initial glide with enhanced stopping power.
SPECIALIZED 4 MM FOAM CORE - Unique foam structure ensures perfect flatness and superior comfort under your hand.
SEAMLESS EDGE LOCK TECHNOLOGY - No more frayed edges—durability meets sleek design for long-lasting pro use.
WORLDS STRONGEST NON SLIP SOLE - Suction cup-inspired base guarantees zero slip, even in intense gaming or work sessions.

The Artisan Hien FX Soft XL mouse pad features a 49x42mm surface crafted from high-density knitted polyester fabric atop a 4mm uniquely structured foam layer. Designed in Japan, it offers enhanced stopping power and smooth glide with a durable edge lock seam and the world’s strongest non-slip sole, making it a top choice for professionals seeking precision and stability in both gaming and office environments.

Specifications

ASIN	B07F61BYQP
Additional Features	Non-slip, Washable
Antenna Location	Gaming
Best Sellers Rank	#14,122 in Office Products ( See Top 100 in Office Products ) #189 in Mouse Pads
Brand	Artisan
Color	Black
Customer Reviews	4.7 4.7 out of 5 stars (1,958)
Enclosure Material	Polyester
Fabric Type	SOFT
Item Dimensions L x W	12.99"L x 16.54"W
Item Thickness	4 millimeters
Item Weight	180 g
Manufacturer	ARTISAN
Mfr Part Number	FX-HI-SF-XL-B
Model Number	FX-HI-SF-XL-B
Number of Items	1
Number of Packs	1
Shape	Rectangular
Size	13L x 16.5W inches
Theme	Sport
Unit Count	1 Count

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

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123041CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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