Is the right sided electrical plate interchangeable to the left side?

No, it is not interchangeable to the left side. You have to hire an electrician since you have to install this hard wired. The manual mentions the towel warmer to stay ON for some ridiculous length of time. First time I used it, the towel warmer stayed on for more than 8 hrs. which I find way long. My electrician suggested installing a timer. It works perfectly fine now. Only stays ON for 1 hr. as the timer installed only has 1 hrs. max. It's built very substantial and sturdy. Hope my answer helps you.

This product is pictured with 2 Honeywell timers. Why is that?

It does not come with a timer. The photos you are referring to are under "Frequently bought together" meaning other customers have purchased those Honeywell timers separately but you can use any hardwired timer. We use one made by Century with a rotary dial.

can a timer be attached? what model?

You need to buy a hardwired programmble timer from other supplier yourself, we don’t supply from our shop now. If you buy a timer and install together with our towel warmer, then you can have it controlled with program your set in advance.

Is there a way to regulate the heat? The top rung is so hot it has burned my towels.

There is no way to regulate the heat. Please try hanging towels on the warmer in single layers and not overlapping them as that can trap heat. If you feel there is a quality issue, please contact us at heatgene@heatgene.com. Thanks!

Towel Warmer Heated Towel Rack Hardwired Matte Black

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

773693CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Description

🔥 Elevate your daily routine with warmth that’s always on point!

BUILT TO ENDURE - Multi-layered 304 stainless steel ensures lasting durability and a sleek matte black finish.
SPACIOUS STYLISH - Classic 10-bar design fits two towels or robes, blending seamlessly with modern decor.
RAPID WARM UP POWER - Reaches 110°F in just 15 minutes—no more waiting to enjoy cozy towels.
SAFETY YOU CAN TRUST - Advanced overheat protection keeps your bathroom safe and worry-free.
MINIMALIST HARDWIRED SETUP - Wall-mounted, wire-free installation maximizes space and elevates bathroom aesthetics.

The HEATGENE Towel Warmer is a hardwired, wall-mounted heated towel rack crafted from durable 304 stainless steel with a matte black finish. Delivering 150W of power, it heats up to 110°F in 15 minutes and features a classic 10-bar design to accommodate multiple towels or robes. Equipped with overheat protection and a minimalist installation, it combines safety, efficiency, and style for a premium bathroom upgrade.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

773693CFA

Duties & taxes included

In stock

Sold byAmazon SenegalDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Senegal.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

View all Trustpilot reviews

Best Sellers Rank	#701,431 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #171 in Towel Warmers
Customer Reviews	4.1 out of 5 stars 74 Reviews

Towel Warmer, Heated Towel Rack, Hardwired, Matte Black

Description

Specifications

Common Questions